概要

LOOKING FORWARD TO JOIN A PROGRESSIVE ORGANIZATION THAT REQUIRES WORK AND OFFERS CAREER OPPORTUNITIES. PURSUING A CAREER WITH COMPETITIVE ENVIRONMENT. TO WORK IN THE ADMINISTRATION OF A PRESTIGIOUS INSTITUTION/ COMPANY/ UNIT, SEEKING PERFECTION AND SUCCESS.
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I AM HARDWORKING, HONEST, EFFICIENT TO WORK, PUNCTUAL, CAN WORK IN UNDER PRESSURE, TEAM MANAGER

工作经历

公司标识
Customer Care Executive
Pakistan Telecommunication Company Limited (PTCL)
Sep 2021 - 代表 | Lahore, Pakistan

公司标识
Senior Financial Adviser
Jubilee Family Takaful Insurance
Sep 2017 - Jun 2021 | Lahore, Pakistan

Worked with clients to assess and meet short- and long-term financial goal.
Crafted a suitable financial strategy for each client based upon his or her needs and future goals.
Compiled financial reports pertaining to cash receipts, expenditures and profit and loss.
Engaged prospective clients in an effort to build and develop new business opportunities.
Utilized diverse wealth management strategies to meet client objectives.
Helped clients plan for and fund retirements using mutual funds and other options.
Marketed business to increase customer base and grow revenue.
Provided information on accounts, insurance plans and diverse funds.
Set up and updated customer accounts with interactions, payments and personal information.
Processed payments and applied to customer balances and also through online systems
Computed taxes owed by applying prescribed rates, laws and regulations.
Performed periodic budgeting/modeling to project monthly cash requirements.
Proactively researched technical tax issues related to consulting projects.

公司标识
Store Operations
Metro Cash & Carry Pakistan
Jun 2016 - Sep 2017 | Lahore, Pakistan

• Obtained documents, clearances, certificates and approvals from local, state and federal agencies.
• Demonstrated awareness of liability issues by confirming legal drinking age and discontinuing service to intoxicated guests.
• Performed initial client assessment and analysis to begin research process.
• Supported Chief Operating Officer with daily operational functions.
• Entered details such as payments, account information and call logs into [Software] system.
• Responded to customer requests via telephone and email and effectively answered questions and inquiries.
• Analyzed departmental documents for appropriate distribution and filing.

公司标识
Computer Operator
Asif trading corporation
Nov 2013 - May 2016 | Okara, Pakistan

• Obtained documents, clearances, certificates and approvals from local, state and federal agencies.
• Managed design of dynamic widgets focused on different areas. such as Okara inter city and also by surrounded areas Gamber, Okara Cantt, Haveli, Depalpur, Renala Khurd,
• Produced ad hoc reports and documents for senior team members on minimum time basis.
• Supported Chief Operating Officer with daily operational functions.
• Responded to customer requests via telephone and email and effectively answered questions and inquiries.
• Verified data integrity and accuracy.
• Implemented marketing strategies which resulted in 10% to 12% growth of customer base.
• Designed company-based multi-threaded admin web applications.

公司标识
Account Opening (Internee)
NBP (National Bank Of Pakistan)
Sep 2010 - Oct 2014 | Okara, Pakistan

公司标识
Customer Sales Representative
CMPak Pvt Ltd (Zong)
Sep 2010 - Nov 2013 | Okara, Pakistan

Scheduled and administered appointments; received and
sorted incoming correspondence, letters, emails, faxes,
posts, text messages, and internal memos; dealt
appropriately and set priorities

学历

University of the Punjab
学士, , Bachelors in Commerce‎
Web & App Designing
所占比重 50%
2010
BISE
中级/A级, , F.A General Science‎
Economics
所占比重 50%
2007
BISE
大学入学/0级, , Matric in Science‎
Science
所占比重 50%
2005

技能

初学者 Administration Skills
初学者 American Acssant
初学者 Analytical Skills
初学者 Aseptic Technique Knowledge
初学者 Atersales
初学者 Banking
初学者 Business Development Strategies
初学者 Business Purchases
初学者 Call Handling
初学者 CEM Deployment
初学者 Chat Support
中级 Client Followup
初学者 Committed to Customer Services
初学者 Complaint Handling
中级 Computer Operator
初学者 Computer Systems Maintenance
初学者 Content Marketing
初学者 Content Writing
初学者 Cooordination Skills
初学者 Coordination Skills
初学者 Cross-Cultural Communication Skills
初学者 Customer Acquisition
初学者 Customer Communication Skills
初学者 Customer Dealing 
中级 Customer Interaction Management (CIM)
初学者 Customer Relations Management
初学者 Customer Relationship Management
初学者 Customer Satisfaction Management
初学者 Customer Service
初学者 Customer Service Skills
初学者 Customer Support
初学者 Data Entry
初学者 Data Management
初学者 Database Impact
初学者 Email Handling
初学者 Employee Relationship Management
初学者 English speaking
初学者 Fillings
初学者 Finance Constancy
中级 Fincane Reporting
初学者 Fluent in English
初学者 Front Office Support
中级 Handling Assignments
中级 Hotel Management
初学者 Inbound Lead Generation
初学者 Inbound Skills
初学者 Instagram Knowledge
中级 Internet Explorer
初学者 Lab Knowldge
初学者 Legal Documents Management

语言

中级 旁遮普语
中级 乌尔都语
中级 英语